This is a rant. I spent all day Friday waiting for my new mobile phone to be delivered by DHL. It didn't arrive. A day of the children's holiday wasted! DHL's website tracking system is down all weekend, 02 customer services are sympathetic, but offer no effective help. I have no idea where it is or when it will arrive apart from the fact that I have clearly stated I will be at work Monday and Tuesday. I arrive at work today (Monday) and O2 have sent me an email saying it will be delivered to my home address today. So much for the new age of communication!! However I will receive a £10 credit - whoopee...
All this is somewhat ironic after my attempts last weekend to get to the Filmobile conference were scuppered by South West Trains. I spent all Saturday morning travelling between Farnham-Woking-Farnham and not reaching London due to engineering works and eventual signal failure too. Needless to say I still don't have a refund for my ticket.
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